Shipping Policy

We ship across India and offer the convenience of a Cash on Delivery (COD) payment option**. Please refer to our shipping charges below:

Order Total

Shipping Charges

Below ₹500 (Prepaid)

₹50

₹500 and above (Prepaid)

FREE!

Below ₹500 (Cash on Delivery)

₹90

₹500 and above (Cash on Delivery)

₹40


Delivery Timelines:
The estimated delivery time is displayed on the shipping page. However, these are indicative and subject to variations based on location, distance, and logistics partner performance. While we are not liable for delays caused by courier companies or postal authorities, we will assist you in tracking your package with our shipping partners.

  • Multiple Shipments:
    Your order may arrive in multiple packages from different locations. Rest assured, you will only be charged a single delivery fee for the entire order.

  • Tracking Information:
    Once your package is shipped, we will email you the tracking details.

  • Cash on Delivery (COD):

    • COD is not a trial option; payment must be completed upon delivery. Refusal of COD orders may result in deactivation of the COD option for future purchases.
    • Our shipping partners may not support COD in some areas, and the option might be unavailable. For assistance, contact our customer support via WhatsApp.
  • Special Delivery Requests:
    If you have specific delivery time requirements, please email us and leave a comment with your order. While we will strive to meet your request, we cannot guarantee special delivery times.

  • Logistics Partners:
    Reliable courier services like Delhivery, Ecom Express, and Amazon Shipping deliver orders placed in India. If your address is outside their serviceable areas, we will contact you to explore alternative delivery solutions.

  • Order Cancellations:

    • To cancel an order, please email us within 4 hours of placing it. Cancellations will not be accepted once the order has been shipped.
    • Refunds will not be processed if an order is cancelled at the doorstep or if delivery fails after three attempts by the courier.

  • International Shipping:
    International shipping will be available soon. Please note, we do not currently ship to PO Boxes or APO addresses.

For any queries or concerns, feel free to reach out to us at [Insert Imaar Support Email]. We are here to assist you.